Legal & Policy

Terms and Conditions — dona55 Pakistan

Please read these terms carefully before using the dona55 platform. By registering an account or placing any bet or game stake you confirm that you have read, understood and agreed to everything set out on this page.

Last updated: June 2026

Key Rules at a Glance

These cards highlight the most important points. The full terms follow below — please read them in their entirety.

Age Requirement — 18+

You must be at least 18 years old to register and use dona55. By creating an account you confirm you meet this requirement. The platform actively discourages underage access and may request verification at any time.

One Account Per Player

Each player may hold only one active dona55 account. Creating duplicate or multiple accounts — whether to access more bonuses or for any other purpose — is a breach of these terms and may result in account closure and forfeiture of balances.

PKR Transactions Only

All deposits, account balances, bets and withdrawals on dona55 are processed in Pakistani Rupees (PKR). Supported channels include JazzCash, Easypaisa, Raast, Bank Transfer and cards. No foreign currency conversion is applied by the platform.

Bonus & Promotion Rules

Bonuses are subject to specific wagering requirements and time limits published at the time the promotion is offered. Bonus funds cannot be withdrawn until the applicable wagering conditions are fully met. Abuse of promotions will result in forfeiture.

Account Security

You are responsible for keeping your login credentials confidential. Do not share your password with anyone. dona55 will never ask for your password via email or chat. Any activity carried out through your login is your responsibility until you notify support of unauthorised access.

Responsible Gaming

dona55 supports responsible gaming. Players are encouraged to set personal budgets and time limits. If gambling is causing you financial or personal difficulty, please visit the Responsible Gaming page for self-management guidance. All players must be adults.

Important: These Terms and Conditions govern your use of the dona55 platform at dona55.pro. They form a binding agreement between you and dona55. If you do not agree to these terms in full, you must not register an account or use the platform in any way.

1. Acceptance of Terms

By accessing dona55.pro, creating an account, making a deposit, placing a bet or launching any game, you confirm that you have read and agreed to these Terms and Conditions in full. Your continued use of the platform after any update to these terms constitutes acceptance of the revised version.

These terms apply to all users of the dona55 platform regardless of how they access it — whether on a mobile browser, desktop browser or any other device. The terms are written in English and the English version is the definitive version in all cases.

2. Eligibility

To register and use dona55 you must:

  • Be at least 18 years of age at the time of registration
  • Be accessing the platform from a jurisdiction where online gaming is not prohibited under applicable law
  • Not be on any self-exclusion list or otherwise restricted from online gaming
  • Be acting on your own behalf and not on behalf of any third party

dona55 reserves the right to request identity verification documents at any time. If verification cannot be completed or if false information has been provided, the account may be suspended and balances held pending investigation.

Underage access is strictly prohibited. Any accounts found to be registered by persons under 18 will be closed immediately and any funds held in the account may be forfeited.

3. Account Registration

Each individual is permitted to hold only one active account with dona55. Duplicate accounts are not permitted under any circumstances, including attempts to use different contact details, names or payment methods to create additional accounts.

When registering you must provide accurate, current and complete information. You are required to update your account information promptly if any details change. dona55 is not responsible for losses arising from inaccurate account information provided by you.

Your account login credentials — username and password — are personal to you. You must not share them with any other person. You are responsible for all activity that takes place under your account. If you believe your account has been accessed without your authorisation, contact dona55 support immediately at [email protected].

dona55 reserves the right to decline account registrations at its discretion without being required to provide a reason.

4. Deposits

All deposits to your dona55 account must be made in Pakistani Rupees (PKR) through one of the supported payment channels: JazzCash, Easypaisa, Raast, Bank Transfer or card. You must only use payment methods that are registered in your own name.

Minimum and maximum deposit limits apply and are displayed within the deposit section of the platform. These limits may vary by payment method. dona55 does not charge fees for standard deposits, though your payment provider may apply their own transaction charges.

Deposits are processed promptly. JazzCash and Easypaisa transfers are typically reflected in your balance almost immediately after confirmation. Bank Transfer and Raast deposits may take additional processing time depending on banking network conditions.

Deposits are for gaming purposes only. Funds deposited to dona55 accounts cannot be used for any purpose other than playing games and placing bets on the platform. Depositing and withdrawing without meaningful gameplay may be treated as suspicious activity.

5. Withdrawals

Withdrawals are processed in PKR through the same payment channels used for deposits where possible. You may only withdraw to payment accounts and methods registered in your own name. Withdrawals to third-party accounts are not permitted.

Withdrawal requests are subject to verification checks. dona55 may request identity documents or proof of payment method ownership before processing a withdrawal, particularly for first-time withdrawals or larger amounts. This is a standard security measure to protect your account.

Processing times vary by method. Details of current withdrawal processing timelines are available on the Withdrawal page. dona55 aims to process all verified withdrawal requests promptly, but external banking and payment network delays are outside its control.

Winnings from bonus funds are subject to the wagering requirements attached to that bonus before they can be withdrawn. Real-money deposits that have not been subject to any bonus may generally be withdrawn at any time subject to the verification requirements above.

6. Bonuses and Promotions

dona55 offers bonuses and promotions from time to time. The specific terms of each promotion — including wagering requirements, eligible games, time limits and maximum withdrawal from bonus winnings — are published with the promotion itself.

General bonus rules that apply across all dona55 promotions unless otherwise stated:

  • Bonuses are available to one account per household, per device and per IP address
  • Bonus funds must be wagered the specified number of times before any withdrawal can be made from the bonus balance
  • Not all games contribute equally to wagering requirements — contribution rates are specified per promotion
  • Bonuses have an expiry date. Unclaimed or unplayed bonuses expire after the specified period
  • dona55 reserves the right to withdraw a bonus offer at any time before it has been activated
  • Any attempt to abuse bonuses — including the use of multiple accounts or coordinated betting strategies — will result in forfeiture of the bonus and any associated winnings

7. Gameplay Rules

All games available on the dona55 platform operate using certified random number generators or, in the case of Live Casino games, real physical dealing equipment overseen by trained dealers. The results of all games are final once the game round is completed.

In the event of a technical fault, disconnection or error during a game round, dona55 will resolve the matter based on the recorded game state at the point of the fault. Game outcomes that cannot be verified due to technical failure may be voided and stakes refunded at dona55's discretion.

Minimum and maximum stake levels apply per game and are displayed within each game interface. dona55 reserves the right to limit or refuse bets at its discretion, including where unusual betting patterns are detected.

8. Betting Rules

Sports betting markets on dona55 cover Cricket, PSL, international T20, Football, Esports and other events. The following general rules apply to all bets placed through the Betting section:

  • All bets are placed in PKR at the odds displayed at the time of bet confirmation
  • Bets are final once confirmed. Requests to cancel confirmed bets will not be accepted unless a clearly identified pricing error has occurred
  • In-play betting odds can change rapidly during a live event. The odds accepted at the time of your bet confirmation are the odds that apply to your bet
  • If a sporting event is postponed, abandoned or cancelled, bets may be voided and stakes returned. The specific rules for each sport are applied at the time of settlement
  • Accumulator bets require all selections to win for the full return to be paid. If any selection is voided, the accumulator continues with the remaining selections at reduced odds
  • PSL and cricket markets are settled based on official match results from the relevant governing body (PCB or ICC as applicable)

dona55 reserves the right to limit stakes or restrict access to certain markets for individual accounts where betting activity raises concerns. This includes accounts showing signs of match-related information abuse or coordinated betting.

9. Prohibited Conduct

The following activities are strictly prohibited on the dona55 platform and may result in account suspension, forfeiture of balances and referral to relevant authorities:

  • Registering more than one account
  • Providing false or misleading information during registration or verification
  • Using the platform if you are under 18 years of age
  • Using another person's account or payment details without their explicit authorisation
  • Attempting to exploit software bugs, errors or vulnerabilities in the platform
  • Using automated bots, scripts or software to interact with the platform
  • Any form of collusion in Casino or Betting activities
  • Money laundering or using the platform to process funds connected to criminal activity
  • Harassing, threatening or abusing dona55 staff or other players
  • Misusing the bonus system, including creating accounts specifically to claim promotions

10. Privacy and Data

dona55 collects and processes personal information in accordance with its Privacy Policy, available at dona55.pro/privacy-policy. By registering an account you consent to the collection and use of your personal data as described in that policy.

Personal information collected by dona55 includes account registration details, payment information and activity logs. This information is used to operate the platform, process payments, verify identity, prevent fraud and comply with applicable obligations.

dona55 does not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors and security service providers as necessary to operate the platform.

11. Responsible Gaming

dona55 is committed to providing a safe gaming environment for adults. Gaming is intended as a form of entertainment. It is not a reliable way to make money and should never be used as an alternative to regular income.

If you feel that your gaming activity is becoming a problem, dona55 encourages you to:

  • Set a personal PKR budget for each session and stick to it
  • Set a time limit for each gaming session
  • Take regular breaks from the platform
  • Avoid betting to recover previous losses
  • Use the self-exclusion or account limit tools available on the Responsible Gaming page

The full Responsible Gaming page is available at dona55.pro/responsible-gaming. Players who wish to close their account temporarily or permanently can contact support at [email protected].

12. Account Suspension and Termination

dona55 reserves the right to suspend or close any account at its discretion, including but not limited to where:

  • A breach of these Terms and Conditions has been identified
  • There is reason to believe that fraudulent activity or money laundering is occurring
  • The player is found to be under 18 years of age
  • The account has been inactive for an extended period
  • The player has requested self-exclusion

Where an account is closed due to a verified breach, any balance associated with that account may be forfeited. Where an account is closed at the player's own request or for reasons unrelated to a breach, remaining real-money balances that have met withdrawal conditions will be returned through standard channels.

You may close your own account at any time by contacting support. Pending bets at the time of account closure will be settled in the normal way and the resulting balance processed accordingly.

13. Limitation of Liability

dona55 provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, dona55 does not guarantee uninterrupted or error-free access.

To the fullest extent permitted, dona55 is not liable for:

  • Losses arising from platform downtime, technical faults or interruptions to internet connectivity
  • Losses arising from a player's failure to read and understand these terms or the rules of a specific game or market
  • Consequential, indirect or incidental losses of any kind
  • Actions of third-party payment providers, including delays or errors in deposit or withdrawal processing

Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be limited by law.

14. Changes to Terms

dona55 reserves the right to update or amend these Terms and Conditions at any time. When significant changes are made, notice will be provided through the platform. The updated terms will display a revised "Last Updated" date at the top of this page.

Continued use of the platform after an update constitutes acceptance of the revised terms. If you do not agree to an updated version of the terms, you should stop using the platform and contact support to close your account.

15. Contact

If you have any questions about these Terms and Conditions, or about your dona55 account, you can contact the support team:

You can also review the FAQ page for answers to common questions about accounts, payments and platform use.

Topic Key Rule
Age18+ required to register and use dona55
AccountsOne account per person only
CurrencyAll transactions in PKR
PaymentsJazzCash, Easypaisa, Raast, Bank Transfer, Cards
BonusesSubject to wagering requirements published with each offer
WithdrawalsOwn-name payment accounts only; verification may apply
BetsFinal once confirmed; settled on official results
SecurityYou are responsible for keeping your login details safe
Responsible GamingSet budgets, take breaks, 18+ only

Ready to Join dona55?

Now that you have read the terms, you know exactly where you stand. Register your free dona55 account, deposit in PKR via JazzCash or Easypaisa, and start playing today.

PKR accounts JazzCash & Easypaisa 18+ only Responsible gaming tools available